Peg does the work.
Not a dashboard you have to run. Peg makes the call on every return the moment it happens.
Sales saved, not refunded
Peg finds the exchange, the credit, the fix — and keeps revenue you were about to lose.
Returns that pay you back
Every return routed to the path that recovers the most value, automatically.
Customers who buy again
Fast, clear, painless — the kind of return shoppers remember at their next checkout.
Fraud stopped, margin kept
Serial returners, wardrobing, empty boxes — seen in full context and stopped.
Insights you've never had
Know why things come back, fix what's costing you, and sell more because of it.
Free returns
grow your business.
Shoppers buy more when returns are free, and they keep buying for years afterward. It's the most studied effect in returns research, and it runs in one direction.
More carts convert.
Free return shipping takes the risk out of the buy. Fewer shoppers stall at checkout.
YOU WIN THE SALE
72% of retailers charge a return fee. Free returns is the difference when a shopper is comparing two tabs.
Customers worth more.
Shoppers choose you for the experience, and returns are a bigger part of that experience than most stores treat them as.
Peg is built to make
free returns affordable.
A return means a label, freight, handling, and an item worth less than when it shipped. Almost none of that cost exists yet at the moment a customer decides to return something. Peg works the return at that moment.
Cost that never happens.
Freight you don't pay. Handling you don't staff. A markdown you don't take.
A sale instead of a refund.
An exchange or a credit keeps revenue you were about to hand back.
Returned items aren't losses.
When an item does come back, Peg works to get more for it than the write-off.